Streamlining and simplifying the management of the Video Surveillance System, Networking and Unified Management of IP Telephony (IPT) infrastructure
Installation of Extensive AI surveillance Camera Grid
Complete Unified Communication Setup
Streamlining of IT infrastructure and Management.
Guest Wi-Fi
Networking Upgrade
Meraki Cameras
Installation
and command
center
Meraki core,
Distribution
and Access, Switches
Cisco CUCM
including, Gateway
and Devices
Wifi 6
Access
Points
Ensuring the best guest experience is pivotal to any hospitality industry. The Leela required centralized and simplified management of their expansive Telephony, Network and Surveillance setup to enable their IT teams to recognize and resolve any issues quickly.
ensured that the Leela security team were able to visualize and access real-time and passage with ease.
The Leela needed a reliable network and IPT infrastructure to replace their previous one allowing for easy monitoring, configurations and effective troubleshooting to minimise any downtime as much as possible.
They also needed advanced segmentation and guest Wi-Fi services to ensure security while giving their guests the best experience possible. In addition, on the back end of their legacy cameras, a bank of DVRs in multiple closets was gathering footage, so retrieving video was complicated and very time consuming for staff. The process was a huge drain on staff resources. When incidents were reported, staff could easily find themselves going down a rabbit hole to track related footage. The Leela team needed a more effective and efficient alternative. Any overhaul or replacement of their network, IPT and surveillance systems had to be carried out with speed. Installation and configuration needed to be achieved with rapid deployment, so as not to interfere with the usual daily routines of the hotel.
The Meraki solution gave a centralized view of the status of the entire network, while the Cisco IPT ensured high quality communication.
The Cisco IPT aided in establishing flawless communication both within the hotel staff or when interacting with guests and services, cementing the exceptional hotel experience. The Meraki cloud-managed system meant that new features were added to help streamline setup, management, and configuration. Any issues were easily identified and resolved. Meraki devices could be configured ahead of time to support quick installation. Advanced Meraki features also ensured that guest Wi-Fi policies could be created and deployed with ease, while maintaining world-class security standards. Additionally, Meraki cameras yielded high-quality videos providing an effective surveillance grid. Camera data would be stored and accessible online, thus freeing space in place of the traditional DVR. The Meraki solution would equip both IT and security teams with the best tools to carry out their duties.
The Leela IT teams could now identify and resolve issues quickly without disturbing their guests or without disrupting their experience. Remote access also ensured that IT teams were able to view, report and resolve any issues from anywhere.
The Meraki solution also ensured quick onboarding and thus minimal disruption to hotel's daily activities at the time of installation. The security teams were now able to view real-time videos of their surveillance grid and be able to easily access past footage the resolve/report any incidents with speed and accuracy. Using the Meraki Camera Analytics they are able to offer an unmatched guest experience. The ease and intuitive nature of the Meraki solution allowed both the IT and Security Teams to utilise the tools at their disposal with little or no training. The Cisco Unified Communications setup ensured that the vast telephony infrastructure of the hotel, both the internal communications and external communications, would be managed efficiently with little or no downtime. The implementation of Cisco Meraki and Unified Communications solutions greatly improved the functionality of the hotel iPT, Networking and Surveillance. The hotel staff were able to better enhance the guest experience through the upgraded infrastructure. The Hotel staff and guests were able to reap the benefits of Cisco Solutions and build stronger bonds.
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