Avaya’s unified communications integrates multiple forms of communications, including telephony, e-mail, instant messaging and video all across multivendor networks. Avaya’s open, standards-based UC software and hardware are widely recognized as the most reliable, secure and comprehensive offerings in the industry.
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Contact Centre Solution
Avaya’s contact center solutions include intelligent routing, self-service and proactive contact applications that drive effective communications and transactions with customers. In addition, Avaya’s analytics and reporting platform, Avaya IQ, provides companies with detailed customer information that improves profitability and customer retention.
Avaya Radvision Video Conference
In today's fast-paced world and competing global marketplace, video conferencing (VTC) technology is one of the most effective forces driving our communication systems. We offer fully customizable video teleconferencing systems.
Small & Medium Enterprise Communications
The company offers complete solutions that bring together telephony, messaging, networking, conferencing and customer management designed for the requirements of small and medium enterprises.
Avaya’s diverse data portfolio is committed to delivering innovative technology, energy-efficient hardware and improving the effectiveness of business by creating a simpler and more effective network.
Video Conferencing System & Equipments
Telecraft provides state-of-the-art HD video conferencing systems and equipment to businesses worldwide. It allows seamless interaction across platforms and devices for your customers and employees to enhance customer care service, resolve queries and streamline processes.
Telecraft offers a complete HD video conferencing portfolio for universal visual communication from any end point over any network without requiring expensive network upgrades. And the combination of features rolled into one application – including chat, content and video sharing, and recording – is intuitive and built to meet your needs.
With one-click simplicity, users can host, schedule and join conferences with participants inside and outside of their organizations. Thanks to dramatic advantages in video quality, scalability and resilience over both wired and wireless connections, our video conferencing room system eliminates the frozen images, capacity limitations and support headaches that plague less capable solutions.
It’s easy to setup, compatible over the widest range of software and platforms, and affordable. From enabling one to one online meeting, to bringing your overseas teams into your conference room, Telecraft offers unmatched audio and video conferencing
experience that is scalable and secure.
Telecraft video conferencing services extend the reach of every user, inside and outside of the enterprise, with more options for productive video collaboration and a superior multipoint video conferencing experience. Our incredible video endpoints in your conference rooms, combined with our cloud solution and comprehensive mobile apps, let everyone in your organization experience meetings just like they’re in the room—from wherever they are using any device they want.
Polycom Video Conferencing Solutions
The amazing potential of collaboration is transforming everything about the way we do business. Together, Polycom and Telecraft are enabling a workforce that can connect, share and collaborate from any location with anyone, anywhere. Welcome to the workplace of the future.
Telecraft enables seamless video conferencing interoperability across the complete range of Polycom’s video conferencing solutions. With Polycom's industry-leading collaboration services, you'll reduce risks and minimize the impact on your production environment—and get the most out of your investment.
Ensure success and maximize the return on your investment in Video Collaboration solutions with Polycom video conferencing services
. Our experts can help address critical gaps you may have in related experience and expertise, resulting in enhanced end user and customer satisfaction, higher productivity and increased user adoption rates. We partner with you to design, deploy, support, optimize and manage a solution that delivers a superior experience in every workspace with an easy to use and consistent workflow.
Regardless of the business or application, the Polycom architecture delivers low-latency HD-quality multipoint video conferencing over any IP network to any end point, and each Polycom video communication solution is built on an award-winning software-based platform, so it is fully customizable and easy to integrate.
Polycom RealPresence Room Solutions
The conference room is the hub for group collaboration. With Polycom RealPresence Room Solutions, you can extend the productivity and efficiency benefits of face-to-face meetings beyond the conference room. At the press of a button.
The intelligent software and flexible design of Polycom RealPresence Room Solutions deliver an exceptionally lifelike virtual meeting experience every time, for remote and on-site participants.
Innovations in Polycom video conferencing and collaboration solutions
Never let capacity constraints of your on premises infrastructure limit the power of your teams' collaboration. Polycom's hybrid Cloud Burst service seamlessly manages spikes in demand delivering additional meeting capacity simply, and on-demand, for RealPresence Clariti customers.
Delivering seamless collaboration just got easier. Introducing Polycom Concierge – easily pair devices, integrate calendars, control in-room settings and share content with Polycom RealPresence solutions.
Auto Frame and Zoom
Make sure everyone is seen and heard clearly. EagleEye Producer automatically frames and zooms in on the current speaker, no matter where they are in the room.
Self Service Production
Turn your employees into video producers. Polycom's browser-based capture tools and intuitive workflows make it easy for anyone to create, share and stream video content. Plus, users can upload, share and playback content from many other sources.
Ensure that your ideas are heard. Acoustic Fence creates an invisible bubble around your workspace that blocks out nearby conversations and ambient noise, including noisy cubicle neighbors.
Eliminate disruptive noise when you're not speaking. NoiseBlock removes distracting noises between comments—from shuffling papers to typing on a laptop—and enables an uninterrupted flow of ideas.
Mobile Control Sharing
Today's world is mobile-first. That's why Polycom SmartPairing technology automatically invites users to connect their mobile devices with room video systems for easy content sharing and control of the call.
Share and Annotate
Remote teams often need to brainstorm and collaborate on ideas and projects. That's why Polycom VisualBoard helps your people share and annotate on content in real-time so everyone can participate, easily keep up with the conversation, anywhere—and even save and share your work in the cloud.